Custom Care

We provide holistic care in a patient’s home to help families better manage medical, emotional and spiritual needs. Your family member’s customized care is provided by a team that makes sure everything is coordinated for your benefit.

This coordinated, comprehensive care is covered by Medicare, Medicaid, and private insurance – including equipment and medicines related to your diagnosis. Everything is provided for your convenience in the place your loved one calls home.

benefits include

  • You and your family
  • Your personal physician
  • Our hospice physicians
  • Nurses with advanced training in hospice
  • Certified nurse aides to help with personal hygiene
  • Licensed social workers
  • Grief and Loss counselors
  • Chaplains
  • Volunteers


One of the most common questions our staff gets is, “When is it time for hospice care services?” As a family member, it can be difficult to recognize the signs that hospice is needed. As a leading hospice provider in West Virginia, it is our job to help you decide when the time is right. Here are seven signs that your loved one needs hospice care:

 Have you noticed a sudden decline in your loved one’s health?

 Does your loved one have to make frequent trips to the emergency room at the hospital?

 Is your loved one losing weight rapidly?

 Is there a decline in physical and mental function of your loved one?

 Is your loved one experiencing pain that can’t be relieved?

 Is your loved one having difficulty swallowing?

 Is your loved one’s illness causing medical conditions like increased infections?

If you answered yes to any of these questions, it may be time to think about hospice care. As Medicare’s first proven coordinated care model, hospice is a program that works. For decades, West Virginia Caring has helped thousands of patients and families transition through life-limiting illnesses. We provide comprehensive symptom management, as well as emotional and spiritual support. Our goal is for our patients and family to spend valuable time together for as long as possible.

The Hospice Medicare Benefit is care for terminally ill patients in a home setting, which includes:

  • Nurses
  • Physicians
  • Social Workers
  • Clinical Nursing Aides
  • Medical Equipment and Supplies
  • Medications
  • Chaplains
  • Volunteers
  • Grief and Loss Counseling

All of these are covered in the Medicare Part A benefit, with no out-of-pocket expenses for the patient.

If your loved one needs hospice care, call us at 1-866-656-9790.


Care is provided 24 hours a day, 7 days a week, 365 days per year.

Early Referral

Our care is best utilized when we can establish a plan of care early in the last stage of life. A person does not have to be bedfast to be a hospice patient. Persons receiving our care lead full and active lives for as long as they can. An early referral can mean a person will be comfortable with staff and better prepared for the end of their illness.

WV Caring also provides services to those living in nursing homes or home-like settings.

What We Offer

  • A program of coordinated care for persons with a serious illness.
  • A team approach of care that involves the patient, their doctor, plus the hospice nurse, home health aide, social worker, chaplain, and volunteers.
  • Services available on call 24 hours a day, 7 days a week.
  • Reimbursement through Medicare, Medicaid and private insurance.